If you own and operate a small- or medium-sized business that relies on positive word of mouth, you probably need to make sure the quality of your customer service is top-notch. It definitely pays to have excellent products and/or services in the first place, but it wouldn’t hurt to leverage other tools at your disposal.
Why your company should record calls
Master OneNote in no time
OneNote is a useful program that lets you create and share digital notebooks containing handwritten or typed notes, drawings, screen clippings, audio commentaries, and more. This takes your note-taking to another level, allowing you to integrate multimedia as well as share notes and collaborate with other users.
Improve your password management profile with single sign-on
Fix these unpleasant-looking website elements now
According to the cliché, one shouldn’t judge a book by its cover. But in marketing, looks do matter. Having an attractive website design is often your first opportunity to make a good impression on potential customers. So if your site’s looks aren’t up to par, visitors may close the web tab and you lose the chance of making a sale.
Windows 10: Boost your PC’s performance with these tips
Shopping for antivirus software? Consider the following points
What Android accessories should you have?
Think twice about selling or donating a Mac
Today’s computer users often forget or are unaware of how much sensitive information their devices store. The ability to save passwords, credit card numbers, and personal messages is undeniably convenient, but it’s also a huge liability. If you’re thinking about getting rid of your Mac, make sure to follow these steps first.
The benefits of BYOD and CYOD
Protect your VoIP systems against denial-of-service attacks
Telephony systems are crucial to business communications and operations and therefore need to be highly secure. Although malware and viruses are some of the most common threats to Voice over Internet Protocol (VoIP) systems, there are other little-known threats too, such as denial-of-service (DoS) attacks.