How recording business conversations transforms your operations

Successful businesses are always looking for ways to improve operations and gain an edge over the competition. Call recording is one of those often-overlooked tools that can make a significant difference. This blog explores the many benefits of call recording and how to use it correctly.

2025 is coming: Optimize your VoIP systems now

The countdown to 2025 has begun, and optimizing your Voice over Internet Protocol (VoIP) systems for the coming year is more crucial than ever. Whether you must address bandwidth requirements, adopt cutting-edge features, or safeguard against cyberthreats, preparation is key to ensuring your communication platform supports business growth.

Improve VoIP call quality with VoIP QoS

Experiencing poor call quality with your VoIP system? From dropped connections to static-filled conversations, VoIP phone systems can sometimes fall short on reliability. VoIP quality of service (QoS) can help resolve these issues. This article will explain why VoIP QoS is essential and how you can adjust settings to improve your call experience.

VoIP vs. traditional phone security explained

Transitioning to Voice over Internet Protocol (VoIP) phone systems can bring significant flexibility and cost savings for businesses. However, many still worry about the security of VoIP compared to traditional phone systems. In this article, we’ll tackle frequently asked questions about protecting VoIP and traditional phones so you can decide whether to make the switch to a VoIP solution.

What are the differences between proprietary and open-source VoIP?

VoIP, or Voice over Internet Protocol, has revolutionized communication by allowing businesses to make and receive phone calls over the internet. In this blog post, we will discuss the advantages and disadvantages of two types of VoIP — proprietary and open source — as well as factors to consider when choosing the best VoIP solution for your business.

The complete guide to business phones in 2024

In 2024, choosing the right phone system is more important than ever to stay ahead of the competition. This comprehensive guide will walk you through the latest business phone system advancements, including Voice over Internet Protocol (VoIP), which has become the preferred choice for companies looking to enhance their communication strategies.